WHEN THE RECEIPT PRINTER WON’T PRINT...
1. Log out of TLC Circulation.
2. Go to the “Start” menu and click on “Settings” and then “Printers and Faxes”. Make sure that the EPSON receipt printer is listed, hover over it with your mouse, and check to make sure its status is “ready”. DO NOT set this as default printer or make any changes; just make sure that it’s showing up as one of your available printers.
3. Log in to TLC Circulation again.
4. Click on “Printers” under the “Setup” menu (bottom left corner of window).
5. Under “Installed Printer”, click the down-arrow and choose the EPSON receipt printer from the list (it’s usually toward the bottom).
6. Click check boxes next to each of the Margin settings, and check “Has Automatic Cutter” also. Click the “Save” button.
7. Under the “Setup” menu, click on “Slips”.
8. Select the drop-down arrow and choose each type of slips you might need to print (Arrived Request, Checkout, Messages, Routing, etc.)
9. You will need to select the EPSON receipt printer under the “Print To” drop-down menu for each type of slip. Make sure the “Print at This Workstation” box is checked.
10. Click “Save” and test it out by printing a message or checking out a test book to yourself.
