- There are three "dummy" cards in the top drawer of my (April's) desk that we used to sign on guests who needed to print (they needed a number associated with them to release print jobs)
- We signed on non-printing guests by overriding the PC Res on the computers. To do this, you hold down the Ctrl key and click the computer icon in the bottom left corner of the screen. In the bottom-center of the screen, you will be prompted to enter the override password (same as Print Release and Circ override codes). Then you will confirm that you are logging on as a super user.
- Super users do not have a time limit, so we recorded the patron's name, computer number, and the time we signed them on on the guest pass log.
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Wednesday, September 12, 2012
issuing guest passes when computers are down
The servers were down this past Monday which meant that none of our staff (with the exception of circ) could sign on to the computer. Our labs were fully functioning, though, which created a problem. We had people wanting to get guest passes and no way to issue them. We did find a creative solution, which I'd like to share with you guys in case it happens again: