Please call Telecom Dispatch at 704-216-8500 when you have an after-hours computer issue. Details from Thomas Roemer are below:
Calling into the Telecom center gives added value:
- Telco acts as central contact and continues to page.
- Page message to tech actually has text details of issue.
- It generates an email that goes to additional staff in case the pager malfunctions, dead battery or is out of range (which is rare).