ILL procedure update

All staff:

Please remember to send completed Material Request Forms to the appropriate selectors:

• Adult Non-Fiction:  Rebecca (HQ)
• Adult & YA Fiction:  Marissa (South)
• Adult & YA DVD/CDs:  Melody (HQ)
• Children's Books/DVDs/CDs:  Erika (HQ)
• ILL:  Vanessa (HQ)

When in doubt about ILL, send it to the selector who buys in that area and she can make the determination to buy or ILL the item.

HQ staff:

Please send patrons downstairs to circulation to process ILL/Material Request payment.  It needs to be associated with the patron's account.

renewing ILLs

Just a quick reminder about how to renew interlibrary loans...

ILL RENEWAL PROCEDURES

1. Check patron record (borrower fields > ILL/Request) to verify item can be renewed.  It will be noted "no renewal" if the item cannot be renewed.
2. Fill out an Interlibrary Loan Renewal Request Form (available on Commons under "Interlibrary Loan" or in the folder at the ref desk)
3. Notify patron of new due date
4. Send to Vanessa at HQ

FILLING OUT THE ILL RENEWAL FORM
 

1. Items may be renewed one time, unless pink ILL strap or patron record has “No Renewal”. 
2. Check patron record to verify item can be renewed:
   Items Out – Check due date. Overdue items cannot be renewed. 
   Patron Record – Patron Fields – ILL / Request (Title will have “renewed” if it has previously been renewed.  See attached example.)
3. Initial and date, and fill in all information available from patron.
4. New due date will be the same day of the next month as previous due date (example – 3/20/2006 would be renewed to 4/20/2006.)
5. Do not renew in L.S. Circulation.

interlibrary loan status

Patrons often call or stop by to check on the status of their material request.  If it was an interlibrary loan (ILL), it will appear in the patron record.  Simply look up the patron, click on his/her name, and select "Edit Information" from the sidebar.  Click on the "Borrower Fields" tab.  The title and date the request was submitted will appear in the ILL/Request field.