Some food for thought on a common problem:
Late fines pushing low-income patrons away from the library: "Now, she no longer borrows books and is teaching her daughter not to borrow, either. “I try to explain to her: ‘Don’t take books out. It’s so expensive,’ ” she said."
Librarians have tried many different approaches to the problem, "Over the years, libraries have fined patrons for not bringing back books and offered no-questions-asked return periods. They’ve published the names of book scofflaws in local newspapers. They’ve paid personal calls on people who hold onto books past their due dates, and even sicced the police on particularly recalcitrant readers."
Storytelling for Posterity:
Now when the kids of future generations in Flint, Michigan ask "What was it like to live through the water crisis" they will have an whole archive of people's stories: "The Flint Public Library is opening its recording studio for residents to tell their experience of living with poisoned water. The library is partnered with StoryCorps, a spoken-story archiving organization. The interviews are done in a conversational style, and the group will archive the recordings. With the storyteller's permission, StoryCorps will also send the story to the Library of Congress."
Best use of social media by a library: Apparently JK Rowling was lured to a library book club with lemon cake.
