New NC LIVE Director appointed

The NC LIVE Nomination Committee is very pleased to announce the appointment of Rob Ross as NC LIVE Executive Director, effective 14 September 2015.

Rob Ross joins NC LIVE from OCLC, a global library cooperative, where he most recently served in a leadership role as Director of Implementation Programs. At OCLC, Ross led the team responsible for working with member libraries of all types to successfully implement new technologies, redesign library workflows and measure ROI. He continuously engaged with libraries to identify their most pressing needs and create services to meet them. He also collaborated with libraries to tell their stories publicly at conferences and in publications.

At OCLC, Ross gained experience in marketing; program development; talent management; new business development; partnerships; consulting; and member outreach, which will serve him well in his new role as Executive Director.

Before joining OCLC, Ross served as Interlibrary Loan Supervisor and Adjunct Professor of English at Bentley University. He holds an MLIS from Kent State University, an MFA from the University of New Orleans, and a BA from Ashland University.

Among his professional activities, Ross has presented at IFLA, ALA, Internet Librarian, and the Charleston Conference. His publications include “Library Technologists as Agents of Change,” in Computers in Libraries, “Risks of Moving to the Cloud: The Human Factor,” with Petra Duren, at the 80th IFLA General Conference and Assembly, and “Shadow of the leader: How library leaders undermine or bolster change efforts," with Petra Duren at the 36th Annual International Association of University Libraries Conference.

I would like to thank the other members of the Nomination Committee, Ruth Ann Copley (Public Libraries COI Representative); Suvanida Duangudom (Community Colleges COI Representative); Cal Shepard (State Librarian and Ex-Officio member); who worked so diligently to find a new Executive Director for NC LIVE.

We believe that Rob Ross brings the leadership NC LIVE needs to continue to strengthen resources and services for NC libraries. I know Rob is eager to meet all of you and to work with you to serve our state.

TLC Patch Upgrade Planned for this Weekend

TLC will begin a patch upgrade process this weekend after the close of business on Saturday August 1st.

Enhancements to the PAC will include

Local Call Number Searching

The option to suppress the display of Lost or Missing items from displaying in the PAC.

Browsing a virtual shelf

Enhancements for LS2Staff include the ability to apply cumulative checkouts across multiple holdings codes

The ability to copy borrower information across a group of related borrowers.

The upgrade will require a reimport of the database which will take 24 hours after the upgrade is completed in time to open Monday morning.

NCLIVE embedded passwords

The staff at NCLIVE is preparing to sunset support for the embedded password links that we use on our remote resources page. The links will still work, patrons will just be required to enter the current password before they can access content remotely. They will be removed shortly.

Continuing Education Survey

The State Library and its Continuing Education Advisory Committee (CEAC) invite you to participate in a new Continuing Education survey.  The purpose of this survey is to collect information that the CEAC will use to recommend a continuing education plan for 2015-2016.  Your responses will help us identify the most important topics and set training priorities for the coming year.  The survey is anonymous, quick, and open to everyone in the NC library community!  

We want to hear from NC library staff in all types of libraries so please share this announcement and the CE survey link with others in the NC library community.  This year’s CE survey will close on Friday, August 14^th.  Please contact CE Consultant, Kelly Brannock, at the State Library if you have any questions.

Thanks for sharing your opinion!

https://www.surveymonkey.com/r/CE_statewide2015

Rocket Languages

Rocket Language access will end in July. Please direct patrons to Pronunciator through NCLive

World Cat Access Ends Today

The final day for access to OCLC resources via NC LIVE is June 30, 2015.

Beginning on July 1, NC LIVE direct links to OCLC resources will display a "resource expired" message, with the exception of the direct link for WorldCat, which will redirect the free public worldcat.org website. 

Libraries who have subscribed to WorldCat Discovery will need to update their links. If you are a WorldCat Discovery subscriber and have questions about how to link to the resources you have subscribed to, please contact your OCLC representative.

Please contact the NC LIVE Help Desk if you have questions.

Sincerely,

The NC LIVE Staff

Credit Card Charges

Just a quick reminder when filling out credit card slips:

Make sure the slip is taped to the bottom of the credit card receipt and that the signature if visible.

Don’t forget to enter the charges into the computer.

Whenever possible, use the patron’s library card for the charges and put that number on the slip.

Remember to initial the slip.

We mostly deal with the fees and friends lines, but here is a breakdown of the types of charges:

Fines: overdue fees already on the patrons card

Fees: Faxes, copies, flashdrives, earbuds, etc…

Friends: Booksale, Beverages, and baskets

Lost: When the cost of a lost book is paid in full

Donation: will come in handy if they need a $2.00 min and have $1.80 in copies and don’t want to purchase a beverage.

When taking $1.00 for a patron to use the computer, always take the money from the overdue fine first.  Try to only take it from the cost of a lost item if there is nothing else to pull from.

 

Always break down the charges to the separate areas on the slip.  These need to be compared to the fines summary report sent to Pam in the morning and need to match up.