Welcome to the RPL Reference page where you'll find reference desk tips & tricks. Please click the tabs below for other department news or to go back to RPL Staff News.
Tuesday, October 30, 2012
filing for divorce cover sheet
We've had several patrons asking for a "cover sheet" that is not listed in the Filing for Divorce handbook we have at the reference desk. They are supposed to pick up the cover sheet at the office of the clerk of court, or they can download an interactive PDF (can type directly onto form) from the Gale Legal Forms database - the name of the form is Domestic Civil Action Cover Sheet (NC-CV-750).
news & observer index
The News & Observer Index,1926-1992, is now available online for the public to search and browse.
The N&O Index is an alphabetical list of names and subjects, with references to the newspaper articles in which they occur. It is not a database of articles; rather, it is a guide to help find articles with more information about a particular topic.
Indexes that date from 1978-1981 were published in book form and electronically. Over the next year those entries will likely be included as well.
Search the N&O Index yourself at http://statelibrarync.org/noi/
Friday, October 26, 2012
powerspeak languages
PC Res & LPT-One Print ADDED!
Viktoriya has added PC Res and LPT-One Print to both reference desk computers at HQ. Ref staff will now be able to issue guest passes, make reservations, and release print jobs as needed. (Can I get an amen?!)
Thursday, October 25, 2012
consumer reports online
We now have a subscription to Consumer Reports Online. Please see Melody's e-mail or the note at the ref desk for login and password. We will search for the patron--do not give out the login info.
Consumer Reports Online has a lot of information not found in the magazine--for example, much more detailed information about used cars. Melody subscribed after trying to help a patron find ratings on baby cribs; no info in print CR, but ratings promised on the website.
Wednesday, October 24, 2012
printing queue at HQ
Thomas Goodman has extended the print queue timeout from 120 to 720 minutes (12 hours) for the public lab computers. He still recommends that we encourage patrons to go ahead and release jobs if possible.
Viktoriya has added the LPT-One Print Release program to staff computer LB25W132 and LB25W155. These will be a back-up in case Gardiner’s computer freezes, or if things get busy and ref staff need to jump in to help with releasing print jobs. I am also trying to get PC Res added.
Wednesday, October 17, 2012
picking up a call
If you've tried to pick up a call from another line on the cordless phones recently, you may have noticed it beeps and hisses "Not Allowed". There is a work-around... When trying to pick up another line, you must dial:
- Pound (#) four (4)
- Extension you're trying to pick up (e.g., 8243 or 8244)
Monday, October 15, 2012
fact-checking websites
Whether it's for helping a patron with a class assignment or helping them make informed decisions, you may find the following resources helpful during this election season:
This list was compiled by Denise K. on her Political Science LibGuide.
- American Civil Liberties Union
- C-SPAN Video Library
- Capital Eye
- CensusScope
- Fact Check
- First Amendment Center
- Metavid
- Online Library of Liberty
- PewResearch.org
- Political Resources on the Net
- ProCon.org
- Regulations.gov
- Sunlight Foundation: Transparency in Government
- THOMAS: Legislative Information from the Library of Congress
- U.S. House of Representatives
- U.S. Senate
- UN Data
- USA.gov
Labels:
fact-checking,
online reference tools,
politics,
websites
Thursday, October 11, 2012
AccessScience online
Wednesday, October 3, 2012
hunger games programs 10/07 - 10/13
The end is in sight! The following are the final Hunger Games programs (library events are in bold)...
10/09 | 6:30 pm, Movie Night @ HQ, I am Legend (PG13)
10/13 | 10:00 am, Final Event & Challenge @ Cabarrus Arena
The Final Event & Challenge will include a relay race (for all ages), an awards ceremony for contest participants, a special "reaping" for prizes, and we'll be showing The Hunger Games on the big screen.
Please help spread the word!
10/09 | 6:30 pm, Movie Night @ HQ, I am Legend (PG13)
10/13 | 10:00 am, Final Event & Challenge @ Cabarrus Arena
The Final Event & Challenge will include a relay race (for all ages), an awards ceremony for contest participants, a special "reaping" for prizes, and we'll be showing The Hunger Games on the big screen.
Please help spread the word!
Labels:
adult programs,
community,
community read,
hunger games,
teen programs
Tuesday, October 2, 2012
halloween challenge
I'm throwing out a plea for everyone to dress up for Halloween this year. What do you think about dressing up as a literary character, a famous person, or a favorite TV/movie character? We could wear "Guess Who" badges and give out candy to winning guesses. We could also take that opportunity to tell people about the book/movie in our collection that inspired our costume. What are your thoughts?
Book & Movie Costume Ideas
- The Princess Bride characters
- Paddington Bear
- Anne of Green Gables
- The Paper Bag Princess
- Dr. Suess characters like Blue Fish, Gertrude McFuzz, Horton, the Grinch, etc.
- Curious George
- Madeline
- Angelica Mouse
- Where’s Waldo
- Sherlock Holmes characters
- Man in the Yellow Hat
- Nancy Drew
- Huckleberry Finn / Tom Sawyer
- Captain Underpants
- Ramona Quimby
- Wizard of Oz characters
- Amelia Bedelia
- Laura Ingalls Wilder
- Harry Potter characters
- Pippi Longstocking
- Mary Poppins characters
- Marie Antoinette
- Charlie and the Chocolate Factory book characters
- Hobbit book characters
- Hunger Games characters (if you're not already sick to death of it)
Or you could get really creative and dress up as your favorite book cover…
A team who plays together stays together...
straight from the TAP
You may have seen flyers posted in the bathrooms of RPL called straight from the TAP. These are part of a new marketing strategy inspired by this book. In all seriousness, the bathroom is the one place we are all guaranteed to visit multiple times a day, so why not use it to our advantage? If you think of things you'd like to include in straight from the TAP, please e-mail/call/tell April.
Labels:
advertising,
marketing,
newsletter,
outreach,
straight from the tap
Monday, October 1, 2012
interactive material request form
Our material request form has been updated to reflect the new policy change (free if requested within past 6 months instead of 3; etc.). It is an interactive form, which means you can type directly into the form and print a copy. The form is saved on common under N:\Interlibrary Loan\Material Request for Ref Desk Use.dot.
october computer classes
Introduction to E-Mail
Mon., Oct. 15th, 7-8:30 pm @ South
Tues., Oct. 16th, 1-2:30 pm @ East Branch (registration required)
Thurs., Oct. 18th, 9:30-11 am @ HQ
Mon., Oct. 15th, 7-8:30 pm @ South
Tues., Oct. 16th, 1-2:30 pm @ East Branch (registration required)
Thurs., Oct. 18th, 9:30-11 am @ HQ
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