When a patron requests technology assistance that will require more than a few minutes of your time, you must decide if this will compromise your ability to competently staff the reference desk. If you feel it would monopolize your time to the detriment of the patrons, please inform them of our Technology Quick-Stops.
We are not currently offering scheduled technology classes, so if a patron inquires or expresses a desire for instruction, please refer them to Abby. If unavailable, get their contact information. Depending on what their needs are Abby will coordinate with the most qualified and knowledgeable staff member to arrange for a instructional session for the patron at their convenience.
As you may have noticed, RCCC's Employability Lab has a standing reservation for Conference Room 4 on Mondays and Fridays from 9:30AM to noon. Should a patron ask for resume or job-seeking assistance please make sure they are aware of this opportunity. No appointment is required and walk-ins are welcome.
