Overdue Books and Computer Use

Just a reminder folks, if a patron has an overdue book, regardless of the amount of their fine, they are unable to use the computers. Try to renew the book for them if possible, but if it is not possible, they will have to purchase a guest pass if they want to use the computers.

Even if their account balance is less than $2, they still cannot use the computer with an overdue book on their account.

The Reference Desk staff cannot and will not "override" people's accounts to allow them to use the computers, no matter what the patron's story is.

Meeting Room Reservation Reminders

Remember that meeting rooms can be reserved for up to two hours at a time, and up to three times a week. Please write as legibly as possible and mark it accordingly on the schedule book on the appropriate time block. This will hopefully prevent double-bookings or overlaps.

An interesting read: https://qz.com/1039294/millennials-are-the-ones-keeping-libraries-alive/ 
Millennials love the library, and not just for the books, but for the programs and the space itself as a place to study, learn and meet others with the same interests.

Free tutoring for kids resource

Communities in Schools is a nonprofit that provides access to free volunteer tutors for elementary, middle and high school students. They also provide school supplies and and a weekend food program. As we know many tutors use the library to assist kids, but those are professional tutors who charge. This program is free and conducted in the schools and parents can call and request services.

Contact info:

704-797-0210
cisrowan@gmail.com
www.CISRowan.org

Dr. Ron Turbyfill, Executive Director
204 E. Innes Street Salisbury 28144

RCCC's Employability Lab over the summer

For the summer, the Employability Lab has a series of Wednesday workshops, and then Rebecca will meet one on one with job seekers Fridays from 9:30AM to Noon.

She is no longer here on Monday mornings.

There are small handouts for job seekers at the reference desk and also on the Bulletin Board with the dates and times of the workshops. If you see folks working on resumes or who need help with online applications please make sure they get one of these handouts.

Any questions, just ask Abby.

Helping Computer Newbies

Often we will have individuals who would like to use the computer lab and they have limited or no experience. We have some updated pages for assisting people with little to no experience in setting up an email address and very basic Microsoft Word instruction. These are saved in the HQ Computer Lab folder in Commons under Instruction & Signs. There are hard copies printed out and stored in a blue folder at the Reference Desk at HQ.

These are a work in progress, so if anyone has suggestions please let Abby know.

Tech Stops, Employability Lab- What you need to know

When a patron requests technology assistance that will require more than a few minutes of your time, you must decide if this will compromise your ability to competently staff the reference desk. If you feel it would monopolize your time to the detriment of the patrons, please inform them of our Technology Quick-Stops.

We are not currently offering scheduled technology classes, so if a patron inquires or expresses a desire for instruction, please refer them to Abby. If unavailable, get their contact information. Depending on what their needs are Abby will coordinate with the most qualified and knowledgeable staff member to arrange for a instructional session for the patron at their convenience.

As you may have noticed, RCCC's Employability Lab has a standing reservation for Conference Room 4 on Mondays and Fridays from 9:30AM to noon. Should a patron ask for resume or job-seeking assistance please make sure they are aware of this opportunity. No appointment is required and walk-ins are welcome.